The Wine Parlour Terms & Conditions for WSET courses


Course Fees

For the WSET Level 2 Award in Wine and Spirits we require course fees to be paid in full at the time of booking. Your place will only be confirmed once full payment is received.


For WSET Level 3 Award in Wines we are able to offer the option to pay in installments.  To confirm a place, at least one third of the full fee must be paid. The final installment must be paid at least 4 weeks before the exam.


Refunds & Cancellations

You may cancel your place up to 14 working days prior to the start of the course. An administration fee of £25.00 plus the full cost of the study materials supplied will be deducted and the remainder of the course fee refunded. We need all cancellation requests to be made in writing by email. Unfortunately no refunds will be given within the 14 working day prior to the start of the course or at any time after the start of the course.


If you are unable to attend any of the sessions, we are afraid that no refund can be given for the missed class. We will do our best to ensure that you receive all the notes from the missed session.


If you are unable to attend the date of the exam (level 2 only) you may request to transfer onto an alternative date by emailing us at least 14 working days before the exam date. There will be an administration fee of £25. If you need to change the date within 14 days of the exam, we are afraid that there will be an administration fee and also you will need to pay the cost of the exam paper as this will have already been paid to the WSET.  Transferring onto another date for the exam will be subject to place availability.


Your course fee will be refunded in full if The Wine Parlour changes a course date or cancels a course if bookings do not reach the required minimum numbers. We will notify you of a course cancellation at least 10 working days prior to the start of the course.


Entry Requirements

No prior knowledge or qualifications are needed unless indicated. Students must be 21 years or over to attend a WSET course at The Wine Parlour.


Other requirements

Please contact Kira Milmo at if you have any access or other special requirements for attending the course or exam.


Data protection

Your details will be passed on to the WSET for registration. The WSET is registered under the Data Protection Act as an Education and Academic Institution in the UK and will use any data within the guidelines of the Act. Essentially this means that students may be contacted by WSET

in relation to their WSET qualifications (courses and examinations) and other WSET opportunities. It may also be used for essential communication with their regulators (who are also required to operate within the Data Protection Act). No student contact details will be passed on to any third parties.